"It's not an emergency, BUT..."
It's so annoying. It's BEYOND annoying.
But there's something else that bothers me. When callers tell me what is going to happen in the future...
- "If a motorcyclist hits that ladder in the roadway... It's going to be catastrophic!"
- "You better catch this reckless driver.... He's gonna kill someone!"
Okay, I get it. Whatever they are reporting is obviously important and has potential for disaster. But for most of them, it's - at best - a guess about a possible outcome based off of their nightly viewing of Law and Order or that one episode of NYPD Blue, or even better, Adam-12. Not something that they've actually seen or experienced in real life.
Those things they conjure up? We deal with it ALL THE TIME. Not watch it on the nightly news, or the episode of Third Watch. We deal with the aftermath, the talking to the carjacking victim's son after the victim was stabbed. Or the drunk driver who kills a car full of teenagers.
I don't need Ricky Rescue Passerby to tell me the possible outcomes in his vast imagination when I deal in reality.
So callers. I plead with you - nay - all emergency dispatchers/operators plead with you. Please just answer the questions we ask and leave the pleasantries and conjecture for someone else. Thank you.